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Job Location | Delhi |
Education | Not Mentioned |
Salary | Rs 1.5 - 3.0 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Technical Support / Helpdesk |
EmploymentType | Full-time |
Primary task of a BPO executive is to handle call(s) from customer(s)/client(s) and provide them with a solution to their queries/need.He/She must show the willingness to learn new things every time and then.Must discuss every matter with its supervisor or team leader to sort out any issue.Giving a resolution to the customer(s)/client(s) should be the whole and sole responsibility.Must be very effective in providing customer service by providing resolution to their complicated queries and issues.Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.Nightshift+MealFacility
Keyskills :
iex h2s offshoring copc bpo set consulting ide supervision b2b orkforcemanagement knowledgeprocessoutsourcing clinicaltrials customerservice hazardrecognition processexcellence transitionmanagement processmigration datacollection