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| Job Location | Delhi |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | ecruitment Services |
| Functional Area | Marketing / Communication |
| EmploymentType | Full-time |
Job Details : Professionally and effectively employs Client Service & Relationship ManagementManage inbound & outbound customer queries, pending tasks, registrations, product demosSupport the service with relevant data analysis as per agreement and requirement from the clientActively been involved in implementation of the technology solutions with the user testing, demo, user acceptance, user queries, explanations and communication with the user, relevant feedback for the technology solutionsIdentify and develop sources of potential clientsEffectively communicate with clients to gain commitment to purchaseMaintain regular contact with Key Clients, Develop and maintain relationshipsEffectively communicate with clients via telephone, email, Skype/face-to-face and written communicationOvercome client resistance/objections to products, & be able to match appropriate products to clients requirements.Advise operations &Sales and Marketing team of client feedback/comments relating to the product content and pricing as well as company performanceProvide a weekly schedule of planned activitiesAchieve service activities within specified time scales as directed by operations and marketingBe able to demonstrate a full knowledge of all products, relevant selling points and benefitsKeep abreast of competitor activity and recommend any necessary tactical actionProvide time-phased, qualified reports on achievement and activitiesUpdate accurate records of all contacts with clientsLiaise with other members of Sales Team to actively promote sales opportunities, exchange information and increase professionalism
Keyskills :
ClientServicingClientManagementClientEngagementClientCommunicationAccountManagementservicedeliverylientInteractionClientInterfacingclientmanager