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| Job Location | Delhi |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Logistics / Courier / Transportation |
| Functional Area | ERP / CRM |
| EmploymentType | Full-time |
Responsible for SAP TM module related deliverables in SAP and S4 HANA TM Implementation and support projects. Identifying and removing any potential impediments/ blockers to the delivery of the agreed sprint outcomes and manage any emerging dependencies, helping the team remain successful and on schedule partnering with the Engineering team and the vendor team. Understands business strategy, objectives, and technology to ensure that work is prioritized by business value, work is aligned with objectives and help the team overcome deliver roadblocks. Understands a business units products, services, and basic business processes, and help determine the role the team can play to support their success. Need to conduct daily Scrum standup calls with respective stakeholders like BAU team, Engineering team, Product teams etc. to follow-up on all active incidents and SRs. Coordinate hypercare support of new go-lives with Implementation team. Ensure smooth transition of solution from hypercare to BAU (Business as Usual) model. 24X7 First Line Support on all SAP TM Applications, Infrastructure, Database on the New Application Platform/Inland. Must be able to work as a single point of contact for all deliverables under first line support. Provide transparency and visibility on the teams activity/progress using shared tools and reports, enduring tracking, and reporting of backlog progress including clear identification of associated risks and issues Investigate and resolve P3/P4 incidents and fulfil Service Request. Strong knowledge of current industry wide quality and test processes and practices, tools and techniques Provide functional and business process expertise to the team and mentor junior team members.Show More Key responsibilitiesWho we are looking for: Self-starter role to be able to take new initiatives and improve existing business processes. 10+ years of experience with at least 3-4 years of hands-on experience in SAP TM as functional consultant/analyst. Ability to lead, motivate and influence teams particularly in complex and challenging environments. Understanding on data flows on upstream and downstream Applications. Experience working as a scrum master for technical deliverables. High level of ITIL knowledge at least having ITIL V3/ 4 Foundation. Ability to plan and execute deployment activities at the team level. Understanding of Operational Service SLA s, Service Catalogues, Service metrics and monitoring. Comprehensive understanding of ServiceNow or any ITIL based service call logging system. Ability to coach and train the First Line Operations.Show More We are looking forTechnical Skills: SAP TM > 9.0 configurations on S/4HANA 1809 and higher versions. Should have strong understanding of BOPF architecture, BRF Plus and best practices suggested by SAP. Should be having e2e experience in SAP TM processes like LTA, OTC, SD, PTP and ATR. Experienced working with Optimizer for planning and execution complexities. Experience with integration SAP EM & ERP and 3rd party systems using Seeburger, EDI, XI/PI. Experience on Cloud integration technologies (Azure, DevOps, Apigee, Kafka, etc.) Experience on Automation technologies (Python, PowerShell, .net etc.),
Keyskills :
supply chainscrum mastercall loggingtest processesbusiness processbusiness strategycareer developmenttransportation managementstatements of work sow