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Job Location | Delhi |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Medical / Healthcare |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Delhi NCR, Industry - Medical/ Healthcare Desire Skills As per Industries Standard Lab Head is typically the technical administrative head of the lab and is responsible for managing and ensuring smooth lab operations.JOB PROFILE - LAB HEAD 1. Ensure accurate testing, validation, timely release of report and efficient inventory control.2. To train, motivate, Develop and guide the human resource in order to enhance effectiveness at the workplace.3. Daily meeting with staff to review and plan daily/ weekly/ monthly activities and issues.4. Strategy to improving lab commercials.5. Concentrate on service levels enhancement and improve customer responsiveness.6. Support and sales team for Business Efficiency.7. Implement the quality (Assurance and controls) Standards.8. Resolution of Customer Complaints.9. Interactive with Doctors, for test ordering practices, clarification and reports and counselling patients whenever circumstances permit.,
Keyskills :
servicelevels sales testing business strategy healthcare validation administration ServiceCatalog ServiceLevelManagement Escalation ServiceOperations ContactCenterManagement IncidentManagement nvent Maj Servi