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Loan Officer (Tele Sales Home Loan)

0.00 to 4.00 Years   Delhi   08 May, 2020
HDFC sales Ltd
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaFinance / Accounts / TaxSales / BD
EmploymentTypeFull-time

Job Description

Roles & Responsibilities:

  • Prospecting with suspect leads. A suspect is a person who has still not decided on taking a loan.
  • Converting a suspect to a prospect. This involves the following:
    • Establishing contact with the prospect, this could involve several calls and may need a call at a time beyond office hours.
    • This will also involve making calls at different times in order to achieve success.
    • Need Analysis
    • Eligibility Profiling
    • Setting up an appointment
    • Follow up with the prospect post every meeting with the sales officer until conclusion
  • Basis feedback from the prospect, seek interventions from the senior sales resource or by your own-self in satisfying customer needs with the objective of converting the prospect to a customer
  • Responsible for conversion of suspects to prospects to customers
  • Provide support to the sales team in increasing conversions by:
    • Prompt calling to all suspects / prospects
    • Timely follow up with all prospects
    • Cordial relationships with the sales officer mapped, collaborating with the sales officer in providing feedback, seeking feedback from him on your performance
  • Responsible for complete knowledge of company products and policies as well as those of competition
  • Responsible for quality of the conversation, which entails the following:
    • Accuracy
    • Product Knowledge
    • Appraisal Skills
    • Punctuality & TOS
    • TAT commitments
  • Ability to handle objections
  • Updating the software. You must capture your conversation with the customer effectively such that a third person is able to carry on the conversation with the customer where you left off.
  • Generating References: The quality of your conversation and your ability to connect with the customer is also reflected in the number of references that you generate.
  • Providing market feedback to the supervisor:
    • It is important to share with your supervisor any trends that you come across whilst speaking to a prospect. Examples could be objections from prospects regards the processing fee being charged by us vis- -vis the same being charged by a specific competitor.
Location: Chennai, Hyderabad, Kochi, Mumbai, New Delhi Experience:0.6 year 2 yearsSalary Range:As per industry standardFunctional Area:Telesales/Telemarketing Executive/OfficerEmployment Type:PermanentDesired Candidate Profile:
  • Must be a graduate from any stream
  • Relevant work experience in sales, marketing, promotions or telemarketing
  • Candidates from banking and insurance background are preferable
  • Proficiency in relevant computer applications
,
  • Must be a graduate from any stream
  • Relevant work experience in sales, marketing, promotions or telemarketing
  • Candidates from banking and insurance background are preferable
  • Proficiency in relevant computer applications

Keyskills :
insuranceregulatory finance insuranceagencymanagement banking marketing sales claimsauditing credit conversions claimsreview insurancerisk supervision nsurancebackgroundinsurance

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