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Managed Service - Teamcenter Support

8.00 to 9.00 Years   Delhi   28 Apr, 2022
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    This Job Description is for Teamcenter Support projects in Managed Services.Experience:* 8-10 years Teamcenter Support experience, with atleast 3 years supporting acustomer Production instanceMandatory Teamcenter Skills:* Teamcenter Installation in a distributed environment* Teamcenter custom template install using BMIDE* Distributed FMS configuration* Dispatcher configuration* Active Workspace Installation and Configuration* NX and Solidedge CAD Integration* Working experience in Perl/Batch ScriptsGood to have Technical Skills:* Catia, AutoCAD and ProE CAD Integration with Teamcenter* SQL ScriptingCertifications* ITIL* AWS Cloud CertificationsOther Mandatory Skills:* Strong analytical and trouble shooting abilities.* Loves solving problems* Has a systematic way to solve problems.* Should be able to perform root cause analysis and arrive at the right solution* Excellent verbal and written communication skills* Team player* Learning attitude - willing to learn new things.* Basic Linux and Windows Operating System knowledgeGood to Have Skills:* Mentoring of junior team members* Use Pareto or 5 Why or any other Industry technique for root cause analysis* Ability to automate some of the tasks* Scripting knowledge would be useful* DBA knowledge on Oracle/MS SQLRoles and Responsibilities:* Have to work in shifts, as we are supporting 24x7 customers* May have to work on Call during holidays* Solve L2 tickets on the application* Apply patches on test, UAT and Production Server* Document root cause analysis of issues* Reach out to GTAC for Product Issues and raise IRs* Communicate with users on issues* Work with L3 on issues which cant be solved by L2* Provide workarounds to issues* Develop Knowledge Management database for solved issuesWillingness to work in the night shift,

Keyskills :
5 whyknowledge managementroot cause analysisroot causesolid edgeworking experiencesqllinuxaws

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