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Manager Operations

10.00 to 14.00 Years   Delhi   22 Mar, 2022
KPMG
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryNBFC ( Non Banking Financial Services )
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    *
    • Build relationships with senior stakeholders & help increase penetration across US offices
    • Design Quality Assurance framework to ensure quality output from our delivery centers
    • Gain high level knowledge on Tax practice to clearly understand the business needs and ensure the knowledge is current and refreshed
    • Work with the Offshore, Onshore and end client stakeholders / leadership to understand expectations on the client services / projects to be transitioned
    • Influence and shape transition solutions, working with service-line leaders, Engagement Manager and Onshore stakeholders
    • Estimate the budgets, resource requirement and risks associated with the process transition more accurately
    • Provides assistance to Engagement Leads and team members on transition, ensure all deliverables are completed according to the agreed (comprehensive, realistic and effective) transition plans
    • Set up and lead the engagement calls with Offshore and Onshore teams related the new transitions
    • Proactively identify roadblocks and suggest alternatives in the execution of newly transitioned engagements
    • Be responsible and coordinate the implementation activities within the teams and adhoc projects, providing effective support to KGS Operations team including information flow to and from between two teams
    • Monitoring and assessing the value delivered to the client throughout the project life cycle ensuring transition planning tools and methodologies are utilized
    • Ensure seamless handover to delivery for steady state operations, support of the solution after the successful transition and transformation of services
    , *10 - 14 years of work experience in project management in a leading professional services firm (e.g. international consulting firm, Big 4, IT Enabled Services Industry) or existing PMO captive Project Management/ Programme Management/ PMO experience for large transformation engagements (IT, Finance, HR, Sourcing, Procurement, Supply Chain/Operations) for European or Global Clients PMO experience with competency across most of the project management knowledge areas, including Project planning, Governance, Reporting, Risk Management etc Experience of working in an Agile environment & exposure to PM tools - such as Clarizen, MSP, Confluence, JIRA & Service Now Ability to handle routine tasks with directions and is ready for roles on complex, challenging assignments Effective communication skills, both verbal and written in order to interact effectively with stakeholders around the globe Be confident interacting and building relationships at the most senior levels Ability to synthesize qualitative and quantitative data quickly and draw meaningful insights Excellent attention to detail and focus on quality of delivery Willingness to work in a highly demanding and results oriented team environment where priorities can change frequently Language skills: English (proficient). Other global language capabilities will be an added advantage Proficient in Microsoft Project, PowerPoint and Excel Ability to work effectively in a virtual environment, be flexible in their approach and open to work in UK shift times if required Willingness to travel overseas for extended periods if requiredPost graduate degree from a reputed institute PMP, CAPM, Prince 2 Certification will be an added advantage

Keyskills :
it enabled servicesproject planningclient servicessteady stateeffective communication skillslife cycleinformation flowproject life cyclerisk management

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