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| Job Location | Delhi |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Cement / Building Material |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Responsibilities Strategy and planning: assisting the top-management in developing operations strategy for effectively scaling theoperations. Implementation: Designing new processes within processes and implement various operations strategies for Zimply. The candidate will proactively collect feedback and will be responsible for tweaking processes to make them robust. People management: managing a team of 10-15 executives Proven leadership capabilities with ability to lead cross functional teams using strong planning and organizational skills. Work to ensure that we are delivering an excellent customer experience and address escalated customer concerns as necessary. Improve the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning. Monitor real time service levels and schedule adherence. Serve as leaders and point of contact for escalated contact resolution of a supervisory nature or complex problems. Manage and drive staffing plans, cost analysis, schedules, quality initiatives, process change initiatives, projects and other Change initiatives as required. Perform ad-hoc analysis and reports based on business needs.,
Keyskills :
costanalysis staffingplans servicelevels businessprocess changeinitiatives customerexperience qualityinitiatives compatibilitytesting scaling business strategy planning nf mationflow managementrep ting