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Job Location | Delhi |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | NBFC ( Non Banking Financial Services ) |
Functional Area | General / Operations Management |
EmploymentType | Full-time |
The Operations Associate will primarily support the Global Procurement organization by delivering global supplier onboarding & maintenance as a part of Procurement Service Centre ( PSC). Reporting to the PSC Operations Manager, you will ensure systems and process are updated to accelerate value proposition for the company. Support the Supplier intake / onboarding process and act as the procurement point of contact for the same. Support supplier maintenance process providing time zone, language and local office coverage for all supplier and business issues. Adhere to the SLA for various operations activities to be undertaken by supplier management ( SM) service line under procurement service center ( PSC). Ensure accuracy and timeliness of completion for all supplier management support tickets/ incidents and escalations routed to PSC. Ensure a strong governance mechanism is in place for effective supplier on boarding including risk attributes gathering, due diligence checks and risk assessment. Manage/ Collect/ Load all necessary documents for suppliers e.g. Regulatory/ compliance / tax/ legal documentation in the system including following up to get the same. Maintain Vendor Master Data in our system to a high level of data integrity, and in our Vendor Portal also manage suppliers distribution list and mass mailing. Acting as liaison with Accounts Payable regarding invoicing issues, supplier terms. YOURE GOOD AT Highly self-motivated with the ability to drive change in a global organization with minimum supervision Strong verbal and written skills in English, and Hindi. Highly Service-oriented, anticipates the needs of others and work proactively to seek opportunities to support others Convey a strong positive personal and professional image with excellent standards of professional behavior and ethics Team player, highly motivated, energetic, resourceful and friendly Timely, flexible, and able to work under pressure Highly organized, detail oriented and able to handle multiple projects High level of initiative and resourcefulness Comfort with ambiguity and iterative process YOU BRING ( EXPERIENCE & QUALIFICATIONS) University degree or equivalent 2+ years of experience preferably in a service center, managing supplier intake operations, running related procurement operations or procurement consulting Experience of managing SLA and performance for support Excellent interpersonal skills and oral and written communication skills with experience of managing multi-geographies across time-zones Proficiency in Microsoft suite ( Word, Excel, and PowerPoint), Proficiency in Purchase-to-pay tools ( e.g. Coupa, Ariba, Emptoris, Oracle, etc.),
Keyskills :
uilding relationshipsreporting analytics