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Process Associate

0.00 to 2.00 Years   Delhi   17 Feb, 2020
Job LocationDelhi
EducationNot Mentioned
SalaryRs 1.0 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

JOB DESCRIPTION

  • BASIC REQUIREMENTS:
  1. Very good communication in English.
  2. Both Graduate and undergraduate can be considered.
  3. Should be a nearby resident for easy commutation / reach & shift flexibility.
  4. Fresher or Previous experience in a customer support role will be an added advantage.
  5. Should have very good reasoning & logical approach towards the customer centric activities (as process requires logical people to analyse the situation & respond accordingly).
  6. Should have flair for excellent customer service & its importance.
  7. Candidate must have computer knowledge and familiar with MS office (Excel / Word / Power point).
  8. Candidate must flexible for 12/7 or 24/7,as per the process requirement.
  9. Typing speed should be 30WPM with 90% accuracy.(for Chat campaign)
If interested, plz share your cv at mkhatri.asapstaffingsolution.comThanksMahi9871856986

Keyskills :
sales marketing bpo customersupport customerservice internationalbusiness csr cce crm ustomercareexecutive nonvoiceprocess graduatefresher

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