Program Manager

Job Description

Dear Candidate,Greetings of the day!We are Hiring forProgram ManagerRoles and Responsibilities:In-depth understanding of various IT service models (majorly EUC and hardware maintenance) like desktop support services, break fix, IMAC, Disposal, Hardware AMC of servers, Networks, telephone, Window migrations etc.Expert of articulation of supplier/vendor/partners SOWs, SLA, Penalties.Well versed in contract negotiations and project deliveryWell versed of desktop technologies and support models (like dedicated FTEs, Dispatch support, scheduled visits etc.)Well versed of server, network and telephony equipment to plan and calculate proper sparing for hardware maintenance. Dell/HP/Major OEMs certified preparedMonitor project portfolios for area of scope/tracks assignedMaintain resource demands, identify critical resource risks, and the overall resource utilization across the entire PMO. Support definition, sourcing, and placement of third-party resources as neededPlan, direct s & ensure the successful management of standard Project/ Program Management Processes across all functionsSupports team in annual budgeting/planning exercise of PMOAllocate the appropriate resources to ensure that projects, enhancements and support are completed within time, scope and budgetAccountability of project portfolios for area of scope/tracks assignedGlobal customer handling as centre point of contact till complete delivery of project including billing of all vendors vis--vis to customer.Identify critical project risks, and the overall resource utilization across the entire project life cycle. Support definition, sourcing, and placement of third-party resources as neededEnsure successful deployment of standard Project/ Program Management while executing the projectResource mapping in windows migration projects. Managing resource utilization during project planningProject Budgeting and profit analysisEnsure proper billing of partners/suppliersEnsure implementation of Prince 2/PMP process adherence during project executionsSupport implementation of Global Project Management Methodology across various tracksIdentify and escalate critical project risk factors to key stakeholders through implementation and management of formal project risksWork with senior management and business leaders to support transition/ transformation/ BAU projects and overall strategic initiativesReview project portfolio and contents periodically and assess for linkage, support, and contribution to major goals and strategiesAct as a liaison between senior management, functional owners, and interdependent function to oversee progress and facilitate successful closure of project activities on schedule and within budget at both strategic and functional levels.Qualification Details :Bachelors degree in IT/ Engineering/MBA or other management qualification from reputed institutes.Skills and Abilities :Handling international customers skill is a mustLeadership qualities and prompt in reportingExcellent in spoken English and presentable.Must be MS Excel and Power Point Expert: Excellent skills required.Open for Domestic/International travel. Ready Visa preferredWilling to work in high pressure environment and strengthen timelines.Professional CertificationPreferred Prince 2 professional level/ PMP certified.Experience Required:At least 15 years of experience out of which 5 years in program managementAt least 6 years of experience in managing large and medium scale IT projects (services and production) with complete ownership and accountability.Core Competencies :Integrity & Sincerity AccountabilityExcellent Communication skillsThink & Act SmartProactive - Takes initiativeOut of box thinkerRisk TakingTeamwork and CollaborationTime ManagementValuing DiversityIndependent JudgementCooperation & collaborationManaging ConflictNegotiationWork EthicsStrategic Thinking/ Planning NetworkingRegards,HR Team

Keyskills :
pmpproject managementprogram management