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Sales Associate Chat Process

0.00 to 3.00 Years   Delhi   04 Feb, 2020
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Care Executive
EmploymentTypeFull-time

Job Description

- Inbound Customer Service / Upselling.Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.Roles & Responsibilities:- o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. o Clarify customer requirements; probe for and confirm understanding of requirements or problem. o Support customers across Telecommunication, Financial Services & Healthcare vertical. o Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.Candidate Profile:- o Any Graduate fresher OR Under-Graduate / drop out / pursuing with 6 months international calling experience. o BE/Btech freshers are not eligible (at least 1 year ICC Experience) o Excellent verbal and written communication skills. o Flexible with 24/7 Environment. o Salary up to 26,000 take home & attractive Incentives amountAdditional Benefits:-o Two-way A/C cabs. (Concentrix was awarded for best in industry transport service). o Medical insurance worth 1 lakhs. o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs o Gratuity o Education Assistance plan Annual entitlement of up to INR 24,000. o Employee / corporate discounts at majority of retail chains / hospitals / laboratories.For telephonic interview or to inquire about more job openings, please connect with Concentrix Hiring Specialist OR Walk-In at below mentioned address:-Concentrix Recruitment Center:Bestech Business Tower, sector 48 sohna road , Ground Floor, Near Huda City Metro Station Gurgaon - 122002, Haryana, India.Please Call HR to Schedule your Interview:-Shadab 9873720416 or share your resume at :- neha.rohilla@concentrix.comORAlisha - 9999311666 or share your resume at :- alisha.kumar@concentrix.com

Keyskills :
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