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Job Location | Delhi |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | BPO / Call Center |
Functional Area | Customer Service (International)Customer Care Executive |
EmploymentType | Full-time |
Job Description: - Inbound Customer Service / Upselling.Interface with customers via inbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and providing best in industry customer service.Roles & Responsibilities:- o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. o Clarify customer requirements; probe for and confirm understanding of requirements or problem. o Support customers across Telecommunication, Financial Services & Healthcare vertical. o Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.Candidate Profile:- o Any Graduate fresher OR Under-Graduate / drop out / pursuing with 6 months international calling experience. o BE/Btech freshers are eligible with minimum 1 year ICC Experience. o Excellent verbal and written communication skills. o Flexible with 24/7 Environment. o Salary up to 24,000 take home & attractive Incentives amountAdditional Benefits:-o Two-way A/C cabs. (Concentrix was awarded for best in industry transport service). o Medical insurance worth 1 lakhs. o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs o Gratuity o Education Assistance plan Annual entitlement of up to INR 24,000. o Employee / corporate discounts at majority of retail chains / hospitals / laboratories.For telephonic interview or to inquire about more job openings, please connect with Concentrix Hiring Specialist OR Walk-In at below mentioned address:-Concentrix Recruitment Center:Bestech business tower sector 48 sohna road , Ground Floor, Near Huda City Metro Station Gurgaon - 122002, Haryana, India.Please Call HR to Schedule your Interview: Gagan (7838821086 or email :- gagan@concentrix.com )
Keyskills :
ites bpo upselling nboundsales outboundprocess customersupport voicesupport outboundcalling inboundcalls customerservice salesassociatevoice voiceprocess inboundtellecalling nonvoiceprocess outboundsales customerhandling salesassociatenonv