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Sales Counselor

0.00 to 3.00 Years   Delhi   31 May, 2022
Job LocationDelhi
EducationNot Mentioned
SalaryRs 1.0 - 2.0 Lakh/Yr
IndustryMedical / Healthcare
Functional AreaPre-SalesSales / BD
EmploymentTypeFull-time

Job Description

    We are looking for enthusiastic individuals who can listen to customer service issues and can coordinate with Physiotherapists accordingly.Roles & Responsibilities:
    • Answer phone calls in a more professional manner and provide information about therapy and services as required by the callers/patients.
    • Responsible for maintaining a high level of professionalism with patients and working to establish a positive rapport with every patient.
    • Update patient information such as customer complaints, inquiries, and comments in the patient service database during and after each call.
    • Work with the management team to stay updated on therapy knowledge and be informed of any changes in company policies.
    • Impact the companys bottom line by problem solving and turning frustrated patients into repeat customers.
    • Ensure maximized productivity.
    Qualification:
    • 6 Months to 3 Years professional cold-calling experience.
    • Ability to remain professional and courteous with patients at all times.
    • Effective verbal and written communication skills.
    • Excellent work ethic and dedication to patient success.
    • Basic computer skills.

Keyskills :
telecallingsalestelesalesinbound calls

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