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Senior Executive

1.00 to 5.00 Years   Delhi   27 Apr, 2019
Job LocationDelhi
EducationNot Mentioned
SalaryRs 1.5 - 3.0 Lakh/Yr
IndustryPO / Analytics
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

LalaMove Hiring Senior Executive for Delhi NCRInterview :- 27 Apr 2019Job Location : - JhandewalanSalary :- Rs 20000 inhand + Pf Esic(Rs 2.4 lakh)Qualification:- GraduationJob description :- Senior executive has to handle customer complain,customer query,customer handle and to handle customer escalation over inbound calls.Logistics / call centre - backend / KPO background -Inbound ( instant resolution Team) -logistics inbound/ call centre complaint handling backgroundEscalation and ticketing- should have worked on CRM/ tickecting systems. Role would be to handle tickets/ service requests raised by the inbound team and resolve them within the agreed timelines. Call back and update customer.Exp - 1-2 yearsTyping speed :- 40 words per minute.Good spoken english.Rotation shift.Interested candidates fast call Prashant( 9910436469) oremail your resume on wmspl.prashant@gmail.comThanks & RegardsPrashant kumarWatermelon Management Services Pvt ltd

Keyskills :
operationscustomerofficeinboundtelecallingserviceinboundcallcenter

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