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Service Manager

3.00 to 7.00 Years   Delhi   19 Jul, 2023
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryManagement Consulting / Strategy
Functional AreaIT Operations / EDP / MIS
EmploymentTypeFull-time

Job Description

    Service Managerlocation : Delhi NCRExp - 3 to 7 YearsExperienced Candidates for the role of # Service Manager Qualifications and Requirements:* Bachelors degree in engineering, electricals, or a related field. A masters degree is a plus.* Proven experience in a senior leadership role within a service-oriented organization.* Excellent leadership and people management skills, with the ability to inspire and motivate teams.* Exceptional customer relationship management skills, with a focus on customer satisfaction and retention.Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and interact with stakeholders at a*Lead, motivate, and develop a team of service professionals, including service managers, technicians, and support staff.* Develop and implement the service divisions strategic objectives, goals, and initiatives aligned with the overall organizational strategy.Ensure the efficient and timely delivery of services to customers, meeting or exceeding service level agreements (SLAs) and performance targets.*Build and maintain strong relationships with key customers, understanding their needs and expectations.Optimize resource allocation, including staffing, equipment, and tools, to maximize operational efficiency and productivity.

Keyskills :
people managementservice professionalssupport staff

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