Spa Manager

3.00 to 5.00 Years Delhi 04 Sep, 2023

Job Location	Delhi
Education	Not Mentioned
Salary	Not Disclosed
Industry	Recruitment Services
Functional Area	Beautician / Stylist
EmploymentType	Full-time

Job Description

Desired Candidate Skills: - Excellent communication skills,- Good knowledge of sales- Presentable - The manager of a spa facility should oversee the operation of a business that provides clients with various services, including massages, facials, manicures, pedicures and more.-He or she should provide the spa visitors with a satisfying experience and manages all staff and activities of the facility.- Depending of the facility, some daily duties may include human resources, office procedures, marketing, ordering supplies and materials, housekeeping, staff training, and handling complaints.- Create a motivating environment of sincerity, warmth and fun for staff and guests.- Demonstrate an exceptional level of professionalism for the staff to emulate.- Effectively administer and monitor Staff Scheduling procedures.- Manage inventory effectively.- Implement a clearly established opening and closing procedure.- Ensure stock and cash items are kept safely under lock and key.- Attend Management meetings and convey all relevant information throughout the Spa.- Hold regular staff meetings to keep staff up to date on all aspects of the Spas operation.- Anticipate, identify and ensure customer needs are being met in the best possible way.- Monitor customer satisfaction with surveys, focus groups and comment cards.- Develop and deliver credible, competitive, value-plus service to the customer.- Guide staff to become caring problem solvers, cooperative, accommodating and fair.- Exhibit a professional attitude, and an Ability to handle difficult situations.- Uphold gracious front desk procedures in the booking and handling of customers.- Maintain fresh, effective programs to consistently retain and grow customer base.- Develop and maintain compensation guidelines for customer complaint handling.,

Keyskills :
spasalesmarketingbudgetinginventory managementfront desk

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Spa Manager

Job Description

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