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Sr. Relationship Manager NR

4.00 to 9.00 Years   Delhi   03 Oct, 2023
Rojgari Placements Pvt Ltd
Job LocationDelhi
EducationNot Mentioned
SalaryRs 7 - 16 Lakh/Yr
IndustryBanking
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Sr. Relationship Manager NRAhmedabad,Vadodara, Delhi,Noida , Jaipur, Jamshedpur, Gurgaon4Year in NR RM or Wealth Management
    • This position is primarily responsible for developing and maintaining banking relationships with a select group of high net worth customers by providing them exceptional individualized customer service; thereby achieving targeted growth and service norms.
    • Develops new and expands existing NRI customer relationship for liabilities specifically and across the range of Kotak product offering.
    • Develops databases for lead generation, identifies market segments.
    • Reviews and monitors effort of assigned Relationship & Sales team
    • Plans and conducts special sales initiative and events for prospective and existing clients.
    • Co-ordinates with other businesses to provide NRI customers with seamless access to other bank products
    • Tracks customer complaints/queries and turnaround times to ensure high level of customer satisfaction and provide information for product and service enhancements.
    Job Requirement
    • In depth product knowledge of all branch product selling skills ,customer service skills, MIS familiarity, strong interpersonal skills, some public relations/event management experience, knowledge of regulatory/compliance issues, knowledge of financial market place: e.g. competitive offerings, changes in market place, etc. , knowledge of investment products, services and options.
    • In-depth understanding of financial instruments, markets and macro micro economic processes
    • Ability to carry along all the units involved in the customer service cycle to ensure customer DELIGHT
    • Numerical and analytical skills to calculate returns / Yields / EMI / Etc on products for customers.
    • Adherence to all regulatory, statutory & corporate compliance standards and audit requirements in full.
    • Liaising with product management team, marketing and other centers for new product development, service enhancements and sales initiatives.

Keyskills :
relationship managementsalescustomer service operationslead generationbanking products

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