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Job Location | Delhi |
Education | Not Mentioned |
Salary | Rs 2.0 - 3.5 Lakh/Yr |
Industry | Recruitment Services |
Functional Area | Customer Service (Domestic)Customer Service (International) |
EmploymentType | Full-time |
Job Description- Team Leader Operations: Should have exp in people management Should have at least 2+ yrs exp as team leader on paper Should know calculation of Attrition,Shrinkage,AHT,SLA,KPI etc Should have worked for international voice or customer service process. Interested candidate can write back on rati.raj@shellinfotech.com Regards, Rati Raj (Sr. HR) #08447377191Salary: INR 2,00,000 - 3,50,000 P.A.Industry: BPO / Call Centre / ITESFunctional Area: ITES, BPO, KPO, LPO, Customer Service, OperationsRole Category: VoiceRole: Team Leader -(NonTechnical)Employment Type: Permanent Job, Full TimeKeyskills: International Voice Customer Service Shrinkage Team Leading Operations People Management SLA ,
Keyskills :
bpokpocomslakpiitesshrinkagemanagementoperationscustomerservicedivsalaryattritionteamleading