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Job Location | Delhi |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | BPO / Call Center |
Functional Area | Operations Management / Process Analysis |
EmploymentType | Full-time |
Technical Skills : Expert networking skills, familiarity with MS Excel, word & internet surfing Required skills: Excellent verbal and written communication skills Leadership quality and efficient people management skills Strong analytical, statistical and logical abilities Experience in working for overseas clients Good problem solving skills Flexible in working at any shift (Day/Night) Ability to put in additional hours at short notice Responsibilities: Responsible for handling 10 - 15 persons Direct communication with clientsEffective time management skills Prepare and submit work report of team members to Project Manager Train and develop team members Perform additional duties as assigned by Project Manager. Focus on strategic issues and suggest improvements related to work processes and operations. Desirable: Should possess experience in dealing with US and UK clients and very good communication skills,
Keyskills :
sales ustomerrelations peoplemanagement timemanagement peoplemanagementskills networkingskills problemsolving managementskills technicalskills