Technical Account Manager - OpenShift

3.00 to 8.00 Years Delhi 27 Feb, 2023

Job Location	Delhi
Education	Not Mentioned
Salary	Not Disclosed
Industry	IT - Software
Functional Area	IT Operations / EDP / MIS
EmploymentType	Full-time

Job Description

Support enterprise customers in implementing automated and containerized cloud application platform solutions
Learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms
Perform technical reviews and share knowledge to proactively identify and prevent issues
Gain understanding of customer technical infrastructures, hardware, and offerings and serve as a customer advocate within Red Hat
Collaborate with the engineering, research and development, product management, and technical support teams
Create documentation regarding customer issues and technical details on how to resolve them
Manage and grow customer relationships by delivering attentive, relationship-based support
Travel occasionally to visit regional customers

3+ years of experience working in a support, development, engineering, IT, or a quality assurance (QA) organization
Administration experience with Platform-as-a-Service (PaaS) cloud solutions like Red Hat OpenShift Container Platform
Expertise in enterprise cloud solutions like Platform-as-a-Service (PaaS), containers, Kubernetes, cloud management, and IT automation
Competent comprehension of enterprise architecture and key business grow factors
Ability to manage multiple issues and projects with shifting priorities and timelines
Outstanding written and verbal communication skills; ability to convey complex information to customers both clearly and concisely
Ability to travel for customer visits and events within the region

Telecommunications or service provider industry experience
Experience working in DevOps environments
Software engineering background; experience with RPM-based Linux and Java technologies
Experience deploying applications in cloud environments
Experience developing containerized applications
Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts
Familiarity with source code management tools like Git or Apache Subversion (SVN)
Familiarity with a variety of hardware vendors
Prior experience in a technical leadership or mentorship role

Keyskills :
slaopen source softwareresearchdevelopmentopen sourcetechnical support

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Technical Account Manager - OpenShift

Job Description

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