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| Job Location | Delhi |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Job DescriptionPosition - Telesales RepresentativeQualification - Any GraduateExperience - 0 to 2 YearsDepartment - SalesSalary Range - According to work experience and caliberJob Type - Full TimeNo. of Positions - 1Working Days - 6 Days ( Monday - Saturday )[ Note - Multilingual candidates will be considered ( English , Hindi , Kannada / Telugu) ]Role & Responsibilities : - Contact potential sellers to inform them about the website (https : / / etsy / in - en / ) using scripts.Helping Seller with On - boarding for the website.Must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.Helping sellers open accounts over the phone and maintaining good sellers relationships.Answer questions about the website.Ask questions to understand customer requirements and open accounts.Direct prospects to the field Business Development Executive team when needed.Enter and update seller information in the database.Suggest and help sellers open accounts in an accurate manner.Handling grievances to help a seller sell more effectivelyGo the extra mile to meet seller quota and facilitate future sales.Keep records of calls and sales and note useful informationSkills : - Proven experience as telesales representative or other sales / customer service roleProven track record of successfully meeting sales quota preferably over the phoneAbility to learn about products and services and describe / explain them to prospectsExcellent knowledge of EnglishExcellent communication and interpersonal skillsCool - tempered and able to handle rejectionOutstanding negotiation skills with the ability to resolve issues and address complaintsKnowledge Of Relevant Computer Programs (e.g. CRM Software) And Telephone Systems,
Keyskills :
salesmarketing business developmenttarget retailopen accounts customer servicenegotiation skills