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Urgently Required- Assistant Manager | Process-IB | Salary up-to 40k | Loc-Delhi

1.00 to 5.00 Years Delhi,Noida 14 Oct, 2024

JS Consultancy Services Hiring For Assistant Manager-Inbound Process

Job Location	Delhi,Noida
Education	Not Mentioned
Salary	Rs 4.5 - 8 Lakh/Yr
Industry	BPO / Call Center
Functional Area	Operations Management / Process Analysis
EmploymentType	Full-time

Job Description

Dear Candidate,Greeting of the day.!Urgently Required Assistant Manager for Inbound Life Insurance process.Job Summary:We are seeking an experienced Assistant Manager to lead our inbound team in Life Insurance process. The ideal candidate will have a minimum of 1 year of experience in the same profile, with expertise in inbound processes. The Team Leader will be responsible for leading a team of customer service representatives, ensuring high-quality service delivery, and achieving team performance targets.Key Responsibilities:- Lead and manage a team of customer service representatives- Ensure team performance targets are met or exceeded- Conduct performance evaluations, provide feedback, and coaching- Develop and implement process improvements to enhance team performance- Collaborate with quality analysts to identify areas for improvement- Ensure compliance with regulatory requirements and industry standardsCommon Requirements:- Minimum 1 year of experience in the same profile (inbound process)- Awareness of all KRA and KPI of inbound process- Excellent communication and leadership skills- Ability to work in a day shift- Salary up to 40kNote: required immediate joinerLocation:DelhiContact:- 91 hidden_mobile, Email:hidden_email;Thank you!RegardsJS Group

Keyskills :
assistant managerassistant manager customer serviceassistant manager operationsam-inbound processlife insurance process - aminsurance process - assistant managerinbound process - assistant managercall center - assistant manager

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Urgently Required- Assistant Manager | Process-IB | Salary up-to 40k | Loc-Delhi

Job Description

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