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Voice/Non Voice/Chat

0.00 to 4.00 Years   Delhi   14 Feb, 2020
Passionators
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

Dear Candidate,Greetings for the day!We are hiring forRoles and Responsibilities:

  • Handling the inbound calls & customer queries.
  • Maintenance of customer complaints.
  • Highlight customer issues to the concern authorities.
  • Assist with training and identify training needs within the group and provide feedback.
Critical Skills Required:
  • Customer Service Skills.
  • Knowledge of Customer Procedures / Policies.
  • Ability to handle stressful situations.
  • Willingness to work in rotational shifts.
  • Should be able to articulate with good customer service skills.
  • Excellent team work and ability to work in distributed delivery environment.
Candidate Specification:
  • Good Communication & Thought process is required.
  • Under graduates /Experience in a call center environment would be an advantage.
  • Graduate or graduate equivalent and undergraduate can also apply.
  • Fresher and Experience Candidate may Apply.
  • Salary Best in Industry.
  • Agents should possess grammatically correct communication skills in written and Verbal English.
  • Required decent written and verbal Communication Skills
  • Should be proactive and with customer service approach
Feel free to contact at any point of time.Hr-Siddhant duttaInterested candidates can share their cv-passionators.findjobs@gmail.comRegardsTeam HR

Keyskills :
customer voice inbound service customersupport nonvoiceprocess chatprocess rofile calls

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