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| Job Location | Delhi NCR |
| Education | Any Graduate - Any Specialization |
| Salary | INR |
| Industry | BPO / Call Centre / ITES |
| Functional Area | ITES , BPO , KPO , LPO , Customer Service , Operations |
| EmploymentType | Full-time |
Fortue 500 co's hiring for BPO - voice process for US Shift Work location - Chennai & Noida Mumbai - Graduation is mandatory Required Skills / Experience: Excellent verbal and written communication Freshers or any experience in BPO preferred. Exceptional problem-solving skills and ability to navigate challenging situations in a professional manner. Excellent organizational skills ability to prioritize, manage, multi-task, and execute projects cross-functionally. Able to apply non-linear thinking to problem-solving. Should be able to work in Rotational shifts Responsibilities: Understand and become conversant in a relatively large software application Understand, interpret, reproduce, and diagnose customer problems. Perform Root cause Analysis Teach solutions to customers. Communicate clearly and precisely with customers in written and verbal form, and maintain accurate and timely records in case tracking system. Work with members of the team and other departments/teams to resolve product issues. Meet individual case management, and contractual metrics Benefits : Cab facilities Excellent Growth Chennai - Salary - 13500 take home to 25600 take home for experience + Performance allowance No. of vacancies: 400 If interested please contact Hemanth 7200847046 . Get your interview scheduled before you walk-in. Please refer your friends and colleagues. Thanks, Hemanth 7200847046
Keyskills :
Technical Support networking voice process sutherland sitel wipro serco mcafee netgear roku exl lenovo dell google microsoft ms Fresher bpo Call Center ibm hcl infosys cts tcs satyam
Please call Hemanth 7200847046 for more info
Please refer to the Job description above