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Laundry Attendant

2.00 to 7.00 Years   Ernakulam   16 Nov, 2023
AMERICAN ENGINEERING CONSULTANCY SERVICES LLP
Job LocationErnakulam
EducationNot Mentioned
SalaryRs 2.0 - 5 Lakh/Yr
IndustryHotel / Restaurant
Functional AreaHousekeepingFront Office / Guest Relations
EmploymentTypeFull-time

Job Description

    Job descriptionCleans and stocks guest rooms, bathrooms, corridors and public areas as assigned and in accordance with hotel standards. Stocks and maintains the linen closet in a clean, neat and orderly fashion. Provides genuine hospitality and recognition in the work area. Promotes hotel services and products. Possesses a high degree of product knowledge and relevant technical skills. Keeps abreast of events in the hotel. Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction. Is knowledgeable about and handles chemicals safely and economically. Sorts, tags and processes guest laundry, uniforms and hotel linen; collects and delivers guest laundry. Is proficient in the safe handling of all relevant equipment and machinery; reports defects and accidents to management immediately. Offers a special service touch when an opportunity is presented. Adheres to the hotels code of conduct and grooming & hygiene standards. Is seen as working hands-on, assists colleagues during crunch times; walk the talk. Actively participates in briefings and meetings. Maintains a clean and orderly work area and promotes a safe working environment. Performs any additional duties as assigned. Able to interact with the guests and note down preferences.

Keyskills :
housekeeping managementlaundry servicescustom closetsguest satisfactioncleaning productswashing wet processing

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