E-Commerce Executive

Job Description

We are looking for a detail-oriented and results-driven E-commerce Executive to join our team. The E-commerce Executive will be responsible for managing online sales platforms, optimizing product listings, driving digital marketing campaigns, and ensuring a seamless shopping experience for customers. The ideal candidate will have a passion for e-commerce, a strong understanding of online retail trends, and experience with digital marketing and web analytics.Key Responsibilities: E-commerce Platform Management: Manage and optimize the companys online store(s), including product listings, descriptions, images, and pricing. Ensure product availability, accurate inventory levels, and timely order fulfillment. Maintain the overall functionality of the e-commerce site, working with the development team to resolve any technical issues. Digital Marketing & Campaigns: Plan and execute online marketing campaigns (email marketing, social media, paid advertising, etc.) to drive traffic and sales. Collaborate with the marketing team to create engaging content and promotions. Monitor and analyze campaign performance, adjusting strategies as needed to optimize results. Product Management: Ensure the accurate and timely addition of new products to the e-commerce site. Maintain an up-to-date product catalog and ensure the site reflects the latest inventory. Track and report on product performance, identifying opportunities for improvement in product offerings and categories. Customer Experience & Support: Ensure a smooth and seamless shopping experience for customers, from browsing to checkout. Manage customer feedback and reviews, ensuring prompt responses to queries and concerns. Data Analysis & Reporting: Monitor key performance metrics (traffic, conversion rates, sales, etc.) and prepare regular performance reports for management. Use data to identify trends and areas for improvement, implementing changes to increase sales and customer satisfaction. Conduct A/B testing and optimization efforts to enhance the user experience and maximize conversions. Inventory & Order Management: Coordinate with the warehouse and logistics teams to ensure timely shipping and delivery of orders. Track and manage inventory levels, ensuring products are in stock and available for customers. Resolve any issues related to order processing, returns, or refunds. Market Research & Competitor Analysis: Stay up-to-date on e-commerce trends, tools, and technologies. Conduct competitor analysis to identify market trends and opportunities for differentiation. Use insights from research to suggest improvements to product offerings and the overall e-commerce strategy.Qualifications: Bachelors degree in Business, Marketing, E-commerce, or a related field. 1-3 years of experience in e-commerce, digital marketing, or a related role. Excellent communication skills and attention to detail. Ability to analyze data and generate actionable insights to optimize performance. Strong organizational skills and the ability to manage multiple tasks simultaneously.Work Environment: Full-time position. Hybrid or office-based, depending on company policies. Occasional evening/weekend work may be required during peak sales periods (e.g., holiday seasons or product launches).If you are passionate about e-commerce and digital marketing, we invite you to apply for this exciting opportunity to be a key player in the growth and success of our online business.Job Types: Full-time, Permanent, FresherBenefits: Cell phone reimbursement Health insurance Leave encashment Paid sick timeSchedule: Day shiftPerformance bonus Quarterly bonusExperience: E-commerce: 1 year (Preferred) total work: 1 year (Preferred)Work Location: In person,

Keyskills :
Digital MarketingWeb AnalyticsProduct ManagementCustomer Experience ManagementData AnalysisInventory ManagementOrder ManagementMarket ResearchCompetitor AnalysisEcommerce