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Front Office Associate

1.00 to 5.00 Years   Erode,Other Tamil Nadu   31 Dec, 2024
HOTEL TURMERIC
Job LocationErode,Other Tamil Nadu
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Answering phone calls and responding to emails from customers who are interested in making reservations or have questions about their reservations Providing customers with information about the hotels accommodation options, rates, and amenities Processing reservations, cancellations, and modifications using reservation software Communicating with other departments, such as housekeeping and maintenance, to ensure that guests requests are met Updating and maintaining customer information in the reservation system Providing guests with directions and recommendations for local attractions and restaurantsJob Type: Full-timeShift: Rotational shiftEducation: Bachelors (Preferred)Experience: total work: 1 year (Required)Language: English (Required)Work Location: In person,

Keyskills :
Customer ServiceCommunication SkillsReservation Management

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