Communication Trainer

3.00 to 6.00 Years Gandhinagar 19 Mar, 2019

Egs Contact Center Solutions Private Limited

Job Location	Gandhinagar
Education	Not Mentioned
Salary	Undefined
Industry	IT, Computers - Software
Functional Area	Human Resources
EmploymentType	Full-time

Job Description

bRole and ResponsibilitiesbulliConduct Behavioral Training for IT professionals liliConduct Sales Leadership and Behavioral Training for the senior management liliAlso conduct various Product Process Behavioral and Communication Training Conduct TNA Manage floor operations and overall Quality as well liliA challenging atmosphere to bridge the gap of Learning needs and Business improvement liliCreate Training modules and developing content on various Training topics Manage regular Training dashboards liliCoordinate various TechnicalNon 8211 Technical trainings per the need and requirement liliWorking on the Organizational Development aspects liliConduct regular assessments and creative evaluation patterns liliWork closely with the clients to create unique Training modules Manage and update the TNA on a regular basis liliEvaluating the learning impact through various techniques to analyze the learning and improvement curve liliConduct regular counseling of employees to analyze their behavior and performance liliLeadership Development Personality DevelopmentliliPersonal Management Time Management Team BuildingliliBehavioral Training Goal Setting Life Coaching Stress ManagementliliDevelop Action plans and report out the improvement process in business reviewsliliPlan run process to drive AwarenessImprovements on Compliance Communication ProcessliliProvide Coaching Feedback to enhance overall process performanceliliAnalyze Audit data Compliance Communication Process related data Prepare Implement action plansliulbRequirementbulliExcellent verbalwritten communication skills liliExcellent PresentationCoaching skillsliliGreat Problemsolving skillsliliMaintain DataQuality and IntegrityliliBCAMCABEMSCITComputers would be an added advantageliliFlexible working in US Shiftliul

Keyskills :
Behavioural Training Leadership Organizational Development Training and Development

About Company

With over 2500 strong workforce working at our 8 global centers spread across US Jamaica and India and rapidly expanding its operations Etech offers a wide
assortment of Business Process Solutions including Customer Interaction and Quality Assurance services IT Services Development and Valueadded services For
further details please visit 8211 wwwetechgscom

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