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| Job Location | Ghaziabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Management Consulting / Strategy |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Interactive Voice Response System, Telephone Voice Recording, Telephone Headsets Call Us +91 - (120) - 4763988 Linux Centos OS based plate farm Run on Asterisk telephony Easy GUI to make call flow Support all major database API to integrate with third party CRM, ERP Customization as per requirement SMS/ Email / Fax integration Compatible with all PBXDirect Lines Support Predictive , ProgressivePreview Dialing mode Multiple ACD/ UCD option Agent Recording Customizable Client Info Popupdisposition Supports both analog and digital phone lines Calls initiated by phone system/ accepted from outside are distributed in intelligent way so as to reduce waiting time Systems developed using industry standard components and feature functions as found in PBXs As advanced phone systems, these predictive dialers come with optional IVR that allow callers to perform self - functions without any need to speak to agents These dramatically increase productivity of call centers Interactive Voice Response (IVR systems) Voice Recording System Comprehensive Supervisor Command/ Control System Agent Monitoring and Control Fully integrated with our CRM application These can handle multiple inbound/ outbound calling, thus maximizing mix of call center service agents Customer Follow - up Deliver high cost savings Provide improved process control Allow efficient use of resources Allow achieving maximized productivity Aria Telecom Solutions Pvt. Ltd. CS - 4041, 3rd Floor, Ansal Plaza, Sec - 1, Vaishali, Ghaziabad, U.,
Keyskills :
call flowphone linescost savingscontrol systemmarket researchprocess controloutbound callingpredictive dialersmessaging platformsincrease productivityerpivrguifaxsecariaemailcentoscall center