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| Job Location | Ghaziabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Management Consulting / Strategy |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Interactive Voice Response System, Telephone Voice Recording, Telephone Headsets +91 - (120) - 4763988 Live Chat SoftwareServices Admin panelThis panel is handled by an authorized person which can execute all the functions of an employee and monitor them all throughout the chatting. Even though Admin have an authority to generate reports like login/ log out report, Mis report etc. Features of Admin panel: - Live monitoring of a live customers as well as their executives Create multiple departments Manage dispositions Maintain chat history Generate Mis reports Executive panelThis is a panel through which an executives can initiate the conversation with the customers and even share the necessary the data with the customers according to their demand. This panel is mainly designed for the employees from where they can have their conversation very easily and conveniently. Features: - Executives can have 5 agents at a time through which they can have chatting at a time. Employees can put their remarks after the discussions. Customers panelThis is a panel which is mainly design for the customer through which all the conversations and discussions are started. The customers panel are so designed that they just have to click the dialogue box on the website and get easily get connected with the other people. Features: - Authenticated. Documents can easily shared. Cost Efficient. Time shaving. Aria Telecom Solutions Pvt. Ltd. CS - 4041, 3rd Floor, Ansal Plaza, Sec - 1, Vaishali, Ghaziabad, U.,
Keyskills :
mis reportingtime managementreport generationmissecchatariadesignhistoryheadsetsfeaturesreportingmessagingrecordingmanagementmonitoringdispositionsadministrationProcess Migration