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| Job Location | Ghaziabad, Gurugram, Faridabad, Delhi |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Education / Training |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Working days - 6 days a weekJob Responsibilities :1) Lead CS initiatives for an entire region (USA/India/ME) 2) Leading a team of account managers.3) Experience to promote the value of the product and upsell services and products with brand image and promoting value through customer experience4) Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs5) Optimize existing processes within the company and actively enhance all Customer Success initiatives6) Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company7) Establish clear retention goals and process milestones for the client and employees to work towardJob specification :1) Candidates from consumer tech companies will be preferred2) Candidates should be Delhi NCR based3) Candidates with experience in Account Management/Client Servicing/Client Management experience should only apply. 4) Prior team handling experience is mandatory (min of 2 years)5) Candidates with sales experience will not be considered,
Keyskills :
financesalesltdmisaccountancyteam handlingpublic speakingcreative writingcustomer complaintscustomer experiencecommunication skillsstandup comedy