hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

ANALYSTII,PASTECHOPS

3.00 to 7.00 Years   Gurugram   12 Oct, 2019
S&P Foundation Private Limited
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryReal Estate
Functional AreaIT Operations / EDP / MISNetwork / System Administration
EmploymentTypeFull-time

Job Description

Responsibilities: An active member of the Level 2 Application and Middleware Support team following the guidelines of established policies and ITIL framework.

  • Responding to escalation from Tier 1 teams within specified timing in order to restore service
  • Diagnose and troubleshoot technical issues using resources that include personal technical ability, run book, solution database, diagnostics flow charts and senior members.
  • Provide in depth application support via assorted media including telephone and online collaboration and chat tools.
  • Interact with internal teams and external 3rd party vendors to trouble shoot and resolve complex problems
  • Understand and maintain application monitoring and performance tuning tools to identify anomalies quickly.
  • Follow appropriate departmental and company procedures and policies (i.e. change control, security and auditing, release, configuration, problem and incident management).
  • Provide input to administering and maintaining all production and internal environments
  • Provide input to change control implementations, backup and roll-back plans
  • Act as a technical resource for internal and external projects
  • Utilize and contribute to robust procedures and processes within the TechOps team
  • Responding to logged service requests, account administration, software installations and general application and server administration.
  • Maintain good working relationships with internal departments as well as 3rd party vendors.
  • Fast learner and someone who s exploring opportunity to learn new technologies.

What We re Looking For:

  • 3 years previous experience in troubleshooting supporting applications running on
  • Linux
  • Windows server OS
  • Previous Experience on Cloud Infrastructure.
  • MCSA and RHL Certification (Highly preferred)
  • 4 years previous experience with OS/Server Patching.
  • 4 years previous experience with Application releases and Patching.
  • 3 years previous experience supporting Webservers either
  • Windows IIS -.Net
  • Linux apache, and WebLogic -Java Core / JMS
  • Experience with supporting multi-tier infrastructures
  • Superior understanding of the following Protocols, TCP/IP, HTTP(S), SSL, WWW, JMS, FTP, Telnet, DNS, DHCP, VNC,RDP, NAT, SMTP
  • Working knowledge networking components and troubleshooting tools (Load balancers, routers, Firewall, NAT, DMZ, AWS)
  • Tools Putty, RDP, SSH, WinSCP, MySql Query Browser, Oracle SQL Developer
  • Microsoft Office / Office 365 especially Excel (Macros, Worksheets and add-ins)
  • Excellent communication Skills.

Basic Qualifications:

  • 3 years experience in an hands-on application support/ tech lead role
  • Extensive problem solving and debugging skills
  • Experience in providing services to agreed SLA s and OLA s
  • Experienced in Problem and Incident Management supporting a large corporation
  • Experience with working in an ITIL framework
  • Excellent interpersonal and communication skills
  • Flexible in working outside of core business hours at short-notice
,

Keyskills :
application hangecontrol windowsserveros microsoftoffice problemsolving technicalability oraclesql office365 serveros itilframework performancetuning flowcharts oraclesqldeveloper windowsserver

APPLY NOW

ANALYSTII,PASTECHOPS Related Jobs

© 2019 Hireejobs All Rights Reserved