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Application Management Advisor

7.00 to 8.00 Years   Gurugram   28 Feb, 2022
NTT Global Delivery Services Limited
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Required Skills: Minimum 7-8 years experience as a support analyst / support engineer. Provide operational support to Technical Account Managers for day to day activities. Act as a single point of contact for any issues/concerns/request. Provide reporting to the TAMs regarding automation services. Follow up on issues/requests. Work on critical, highly complex customer problems that may span multiple cloud automation solutions Ability to do multitask. Proven track record of exceptional customer focus. willing to work in a 24x7 operational services or support environment which includes weekend on-call support. Basic understanding in cloud infrastructure, DevOps consulting. Knowledge / Experience with cloud infra services or platform services. Knowledge / hands-on experience in Infrastructure / Troubleshooting / Systems Administration / DevOpsPreferred Skills and experience:Excellent communication and customer handling skills Good to have basic knowledge/experience in Cloud computing (Private/hybrid could) Basic Knowledge/experience of Cloud Infrastructure automation. Basic understanding in IaaS/PaaS/SaaS/DaaS etc Basic Knowledge/experience in Microsoft Azure DevOps, ServiceNow toolEducational Qualification :B.E / B.Tech / BSc or Any full time Graduation Any Certification in Cloud service would be added advantage.Job Segment: Manager, Consulting, Developer, Cloud, Management, Technology ,

Keyskills :
cloud computingmicrosoft azurecustomer handlingoperational supporteducational qualificationbsc24x7cloudazurebasicdevopsanalysiseducationreportingmanagementoperationsautomation

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