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Assistant Manager Trade Operations

3.00 to 5.00 Years   Gurugram   22 Nov, 2019
Standard Chartered Bank Ltd
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Operations Management
EmploymentTypeFull-time

Job Description

About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role Responsibilities

  • To provide Trade related Services to Customers and to meet turnaround times as per the Service Level Agreement & productivity standards
  • Responsible for monitoring operational & customer service related activities of the CPC.
  • Organization of work flow to achieve maximum productivity.
  • Ensure preparation of Returns (Group and Regulatory) and submission of the same within agreed time schedules.
  • Monitoring, timely reporting and taking corrective action of irregular items to facilitate early resolution.
  • Comply with internal operating procedures & Key Control Standards
  • Develop, Train, Motivate and Educate staff to meet requirements expected of them.
  • Handle staff referrals, customer enquiries, exceptions and irregular cases in accordance with agreed service standards
  • Assist Manager in monitoring all transactions to ensure obligations/payments duly met.
  • Ensure adherence to reporting schedules and escalate matters to Unit Manager for advice.
  • Ensure compliance of all policies and procedures issued in relation to money laundering prevention.
  • Ensure strict compliance of Group Sanctions Procedures.
  • Ensure strict implementation of Group Policies on KYC, Group Code of Conduct
  • Ensure no operating losses.
  • To perform KCSA checks.
  • Ensure timely archival of documents and ensure maintenance of records as per the Group policy.
  • To act in completed compliance with the Bank s Data confidentiality policy at all times which also governs sending of data to external parties over email.
  • To assist Unit Head, Trade services in completion of any projects as assigned from time to time.
Healthy and Safety
  • Responsible for the health and safety aspects at the workplace.
  • To perform the role of Fire Marshall and First Aider for Trade services, Gurgaon.
  • Take reasonable care for the health and safety of co-workers and those who may be affected by own actions or omissions;
  • Co-operate with Management to support and promote Health and safety in the workplace;
  • Ensure that team members are adequately trained and supervised to perform their tasks in a safe manner.
  • Ensure that own actions do not put others at risk;
  • Work in a healthy and safe manner;
  • Encourage others to work in a healthy and safe manner;
  • Report all accidents and incidents; and
  • Bring to the attention of the management any hazard in the workplace
Our Ideal Candidate
  • General operational knowledge.
  • Thorough understanding of ICC rules, local laws, legal risks.
  • Knowledge of Trade documentation and Shipping terms.
  • Knowledge of the bank s laid down policies & procedures.
  • Supervisory skills.
  • Good communication and PC skills.
  • Knowledge of operating systems.
Apply now to join the Bank for those with big career ambitions.,

Keyskills :
sales mis accounts ustomerservice firemarshall tradeservices correctiveaction

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