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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | BPO / Call Center |
| Functional Area | General / Operations Management |
| EmploymentType | Full-time |
Assistant Manager, VirtualizationIn this role you shall be responsible for Installation, configuration and troubleshooting knowledge on VMware/XenApp/XenDesktop/VDI environments and Netscaler.You shall be expected to possess rich experience in designing, implementing, and supporting other Citrix systems (Storefront, Provisioning Services, Director, Studio, Citrix Universal Printing Server, Profile Management, etc.).Design and validation of new and current VMware, Citrix platforms.Drive Problem Management with focus on RCA and RCCA in collaboration with larger SME group and domainsManage weekly reviews with other SME domains for complex IT implementations across multiple towers including applications, products etc.Needs to manage relationship and resolve dispute if any between internal and partner stakeholdersBring Industry best practices to ensure operational stabilityDrive Service improvement projects across in partnership with internal and partner teamsExplore opportunities to optimize and ensure we are inline with customer requirementsQualification:Minimum qualifications:Bachelors degree in Computer Science or equivalent subjectCandidate with rich years of experience in Installation, configuration and troubleshooting knowledge on VMware/XenApp/XenDesktop/VDI environments and NetscalerExperience with designing, implementing, and supporting Citrix Netscaler, particularly with version 10.1 and newerPowerShell scripting experience related to managing XenApp, XenDesktop, vCenter, and Windows server OS functionsExperience with Microsoft Hyper V and/or AppSense with enterprise deployment exposure in HA / DR modeExcellent interpersonal, leadership and communication skillsAbility to work both independently and in various team settingsAbility to work under pressure with a strong sense of setting prioritiesFlexible to accommodate time-zones as teams are geographically dispersedStrong negotiation and analytical skills with experience in discussing with OEMs on solutions and root cause analysisPreferred qualificationsCertification in Microsoft and Citrix platformsKnowledge in Exchange and System Center area would be an added advantage,
Keyskills :
salesmis accountsserver os root causeposting citrix xenappsystem center windows server