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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Network / System Administration |
| EmploymentType | Full-time |
Working at Technical Assistance Centre & Resolving network issues of Enterprise customersQualification: Any Bachelor degreeJobLocation: GurgaonCertifications: CCNA,CCNP, CCVP, CWNA, CCIEExperience(In Month): 12 Employment Type: Regular - Full TimeClientName: CiscoSkills Required:Essential:Customer handling experienceTechnical Troubleshooting experience Basic Networking skills Willing to work in 24*7 Support(Including Night Shifts)Good communication (written & verbal) skillsJob Responsibilities:Troubleshoot network issues of enterprise customers (US/CAN region)Effective engagement with customer (written & verbal) & ensure Customer SatisfactionTechnical Skills:Cisco Call Manager Cisco Unified Unity Connection Cisco Call Manager Express & Cisco Unity express Cisco Unity Cisco Unified Contact Centre Express Cisco IP Phones and Unified Clients Cisco Voice Gateways, Gatekeepers, Cisco IM and Presence, Jabber, CUPS, XMPP , Federation. Signalling Protocols MGCP, H323, Skinny, SIP Cisco Attendant console applications (CUEAC, CUBAC, CUDAC),
Keyskills :
networkingwanroutingbgpcisco call managercall manager expressip phonescisco voicenetworking skillstechnical assistanceconsole applicationscisco