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AWS Lead Engineer

10.00 to 13.00 Years   Gurugram   03 Feb, 2021
Vipany Management Consulting Pvt Ltd
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software,Sales / BD
EmploymentTypeFull-time

Job Description

Role And Responsibilities :

  • Provide Fanatical Support for Rackers and customers
  • Act as a consultative resource for customers to assist them in achieving their business objectives
  • Drive the adoption of Cloud technologies for the benefit of the customer
  • Pro-actively seek opportunities to improve customers solution architecture and operation
  • Manage and oversee migrations of customers solutions to Cloud
  • Ensure appropriate technical documentation is in place for customer solutions
  • Provide strategic and operational guidance that will allow customers to continually optimise their Cloud environments to achieve their business goals and maximise return on investments
  • Help customers transition their applications into the cloud through detailed planning and migration support for moving legacy application portfolios to Cloud
  • Drive strong customer satisfaction (NPS) through Fanatical Support
  • Own issues, and escalations and drive collaboration with other teams to find speedy resolutions
PERSON SPECIFICATION
  • Customer obsessed works vigorously to earn and keep customers trust, and an ability to continually anticipate and meet their needs A blend of commercial and operational acumen
  • Experience in owning of account planning activities, service improvement or business development activity
  • Versatile and able to thrive in a hyper-growth environment
  • Operates well in an environment of rapid change and comfortable operating with autonomy
  • Experience of influencing leaders and presenting to external customers
  • History of strong negotiation skills with customers
  • Ability to meet challenging targets within tight deadlines
  • Detailed understanding of the Cloud (IaaS and PaaS) industry and associated various technologies
  • Understanding of Service Management best practices frameworks such as ITIL
  • Exposure to operational management within a critical environment
  • Effective troubleshooting and analytical skills and ability to manage complex and technical projects
  • A great attitude with internal customers and external parties, excellent written, verbal, and communications skills
  • Ability to collaborate with and manage diverse cross functional teams for successful customer outcomes
  • Strong rapport and relationship building skills with both internal departments and external customers
  • Good communication skills and an ability to develop relationships with customer external stakeholders levels
  • Knowledge of Amazon Web Services and its products & services Technical Capabilities Required
  • Strong customer focus, with an ability to continually anticipate and meet their needs
  • Excellent working knowledge of Amazon Web Services, Compute, Relational and NoSQL Databases, Caching, Object and Block Storage, Scaling, Load Balancing, CDNs, Networking, ECS, EKS etc.
  • Experience of hosting web applications across a wide variety of Webserver and Database technologies
  • Monitoring tools such as AWS CloudWatch
  • Experience of architecting and managing production environments across Physical, Virtualised and Cloud technologies
  • Knowledge of DevOps best practices and CI/CD tools
  • Ability to collaborate with and manage diverse cross functional teams for successful customer outcomes
  • Certification in AWS (Associate or Professional)
,

Keyskills :
analytical skillslinuxcommunication skillsbusiness developmentweb servicesaccount planningload balancingmonitoring toolsnegotiation skillsjavaamazon web servicesservice managementcustomer focussolution architecturecustomer relationsrelati

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