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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Rs 2.0 - 5 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Customer Service (International)Reservation / Ticketing |
EmploymentType | Full-time |
Job descriptionMaintain the highest standards of customer service, for both inbound and outbound calls.First Call resolution for Executive club members, Premium Customers, Preferred Partners.Maintaining data protection and confidentiality for staff and customerRequired Candidate profile* Travel industry/call center experience preferred* Excellent communication skills both oral and written.* Strong conflict/objection handling skills* Basic knowledge of Advanced fares and ticketing, electronic ticketing, and understanding of GDS5days workingboth side cabs2 offLocation Gurgaon9717439187
Keyskills :
upselling gds process customerservice voice galileo sales ticketing reservations sabre iata travel amadeus airlines service customer bpo itel infotech wns airfare expedia arvato fareportal igt carlson onkar counselor airways