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Chat Support BPO Order Processing Customer support Emailin International BPO

0.00 to 5.00 Years   Gurugram   23 Jan, 2023
Sharda IT Services
Job LocationGurugram
EducationNot Mentioned
SalaryRs 2.0 - 4.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Blended profiles for graduates with 1 year of inbound/ outbound voice/ Chat and order processing experience (60%Voice/ Chat and 40% Order Processing) in an International BPO only.Excellent interpersonal, oral and written communications skills. Should be able to comprehend, create passages/ notes. Excellent listening skills. Should have the ability to ask probing questions, empathize with customer. Awareness of US Culture/ common city people names. Should have a very stable resume/ work experience. Typing speed of 30 words per min. with accuracy of 90%. Knowledge of Microsoft tools like Microsoft Word/ Excel.The agent will be taking calls, chatting with the client and also processing the orders. Should have the ability to adapt existing and learn new updates quickly. Should be open to working graveyard shifts. Odd hour cab available.Location- GurugramInterested can drop your resume on hidden_emailor call Aashima at hidden_mobile

Keyskills :
international call centerinternational bpochat processtechnical supportbpo non voicebpobpo voiceorder fulfillmentcustomer support

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