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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Retail |
Functional Area | Sales / BD |
EmploymentType | Full-time |
PositionCustomer Service ExecutiveDescriptionThe primary responsibilities of a Customer Service Executive would be :Answer calls professionally to provide information about products and services.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process forms and applications.Follow up to ensure that appropriate actions were taken on customers requests.Refer unresolved customer grievances or special requests to designated departments for further investigation.QualificationsGood communications skillsAbility to listen and active problem solving skillsGood interpersonal skillsAbility to handle pressure,
Keyskills :
customerservice sales mis accounts insurance problemsolving forms listen records pressure recording grievances ProblemAnalysis OperationMonitoring Planning ProblemSensitivity SocialPerceptiveness ecisionMaking