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Customer Service Executive - Work From Home - Urgent Opening

1.00 to 6.00 Years   Gurugram   08 Mar, 2021
Xcel Serv Solutions Private Limited
Job LocationGurugram
EducationNot Mentioned
SalaryRs 2.0 - 4.0 Lakh/Yr
IndustryAviation / Airline
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Roles and Responsibilities - Handling Customer Queries from US Customers related to new reservations, cancellations, exchanges etc . Follow ups with customers and clients for existing reservations. Meeting monthly performance metrics Up selling - seats/ extra baggage space, hotel/ car services/ travel insurance etc Desired Candidate Profile -

  • 1 year + experience in international Travel Process.
  • Excellent communication skills
  • Experience of handling customer queries.
  • GDS experience is must
Interested candidates can share resume on - hr.executive1@xcelserv.com or whats app - 8180979068 NOTE - ONLY TRAVEL INDUSTRY EXPERIENCED CANDIDATES CAN APPLY / PAN INDIA APPLICANTS CAN APPLY.Work from home is applicable if you have laptop, internet and USB headset at home.Best Regards,Snehal Mule,

Keyskills :
misresumemetricscustomer serviceusbperformance metricssaleslaptopperformanceaustralasiainsurancetravel insurancereservationscancellationshandling customer queriescommunicationaccountssellinginternational travelpan

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