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Customer Service Professional

0.00 to 5.00 Years   Gurugram   05 Jan, 2023
Impac Services Hiring For Multinational Companies
Job LocationGurugram
EducationNot Mentioned
SalaryRs 5 - 9 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Profile- Customer Service (International voice)Location- Gurgaon/ Noida
    • Provide Superior Customer Experience on Calls to Consumer Card Members.
    • Resolve all Customer Queries and Follow Established Procedures as Appropriate.
    • Provide alternatives and apply Superior Service No, Call Handling Skills
    • To Ensure Best Possible Solutions and FCR to Card Members.
    • Deliver to the Customer, Employees and Shareholder Metrics as per Goals.
    • Highlight Issues through Feedback and Recommend Changes in Workflows, Procedures, Service Levels, Based on Customer Demands
    • To Meet Their Needs and Ensure Quality Service is given at all times.
    Excellent communication skills required in EnglishSalary upto 70K in hand + Incentives upto 20KNotice buy outImmediate joiners preferredShould be Fine With 24*7 ShiftsWhatsapp Radhika hidden_mobileWF-OfficeContact Radhika on WhatsApp hidden_mobile

Keyskills :
customer serviceus shiftcommunication skillsvoice processhospitalitycollectionsinternational voice

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