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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Customer Service (Domestic) |
EmploymentType | Full-time |
Experience:1 3 Yrs Overall Purpose Of Job Handle Existing Claims and Claims Servicing from end customer Queries from Clients local organization. Processing orders in system based on processes, guidelines and procedures Active follow-up on any open item Responsibilities/Authorities 1-3 Years of total work experience 1-2 years of relevant experience in Customer Service preferable(Non voice). Expert in client and escalation management Strong interpersonal skills Good written and Spoken English Strong Excel and PowerPoint skills Ready to work in evening shift Good knowledge of Order to cash cycle. Skills Profile English Language command on written English Excellent Numeric skills Excellent Negotiation / Influencing Skills Excellent Judgment Capability Personal Attributes Natural Communicator (Essential) Perception Skills (Essential) Planning & Organization skills (Essential),
Keyskills :
msofficeservicingdataentrydeliverycustomerserviceskillsnegotiationqueriescustomerservicepowerpointustomerservicevoice