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Customer Success Associate

0.00 to 5.00 Years   Gurugram   14 Jun, 2023
Job LocationGurugram
EducationNot Mentioned
SalaryRs 3.0 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    PURPOSE OF POSITIONCandidate will be responsible to handle the queries and complaints from Australian customersPRIMARY DUTIES AND RESPONSIBILITIES Follow procedures methodically to accurately respond to client requests for information including smoke alarmquote, compliance status, invoice requests, inspection status updates. Provide clients with information relating to smoke alarm legislations in various states and territories. Provide quotes and information to clients relating to upgrading their smoke alarm system. Responsible for accurate and efficient processing of new property lists. Responsible for accurate and efficient processing of client and technician work orders Responsible for accurate and efficient processing of client invoicesELIGIBILITY- Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Proven customer support experience or experience as a Client Service RepresentativeCustomer Success Associate (Inbound)International Blended Process.Graduate Only 6 months to 1 year experience of any International Bpo.Excellent English Communication Skill.Age No BarSame day interview - F2F and Virtual. On the spot offer letter.Only Male Candidates from Gurgaon or can relocate to Gurgaon.No CabsTravel allowance- 180 Rupees per Day.Pure night shifts5 Days working.2 Rotational week off.Work from Office.Gurugram / Gurgaon.Salary - 28000 CTC - 30000 CTCImmediate JoinersWhatsapp - Deva Malik - hidden_mobileMail - hidden_email

Keyskills :
inbound processcustomer serviceinternational call centerinternational bpointernational voice processcustomer handlingbpo hiringcustomer satisfactioncustomer care

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