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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Textile / Garments / Fashion |
| Functional Area | Customer Service (Domestic),Technical Support / Helpdesk |
| EmploymentType | Full-time |
Job Description - Deal directly with customers either by telephone or electronically using organizations products.Respond promptly to customer inquiries.Handle and resolve customer complaints.Desired Candidate Profile - Education : Any Graduate - Any SpecializationGood verbal and written communication skills.Knowledge of relevant computer applications.Flexible attitude and ability to work under pressure there may be a requirement to work beyond normal working hours on certain occasions.Effective problem analysis and solving skills.Good interpersonal and relationship building skills.Work experience in E- commerce is not mandatory but preferable.Maintain accurate record of discussions or correspondence with customers.Follow- up on customer interactions.Maintain customer databases.Direct unresolved issues to designated resource. ,
Keyskills :
salescustomer servicecustomer relationsmiscrmproblem analysisrelationship buildingwritten communicationanalysispressureeducationcommunicationProblem FindingTeam Problem SolvingrespondenceRoot Cause Prob