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Digital Implementation Specialist II

5.00 to 10.00 Years   Gurugram   04 Aug, 2022
CARLSON WAGONLIT
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryTravel / Tourism
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    * CWT is one of the worlds leading digital travel management companies and as a Business-to-Business-for-Employees (B2B4E) travel management platform, companies and governments rely on us to keep their people connected anywhere, anytime, anyhow and across six continents, we provide their employees with innovative technology and an efficient, safe and secure travel experience.Our Technology division was formed to lead on our CWT 3.0 digital transformation strategy. With a team of highly skilled and experienced individuals, they deliver and manage efficient, quality, and innovative travel technology solutions and technology services for CWT and its customers worldwideThe Digital Implementation Specialist functions as the expert technical point of contact in global client implementations. Main Responsibilities:
    • Provides support on pre-sales meetings as SME; provides documented recommendations and summarizes as necessary
    • Build the OBT in line with customer expectations
    • Provide implementation coaching to OBT setup teams
    • Coordinate other technical resources on the project
    • Attend and lead OBT Technical workshop for each new implementation
    • Collaborate with Global Product Owners to provide local expert knowledge with input to product development; Attend supplier meetings
    • Provide regional CR & issue management
    • Performs product testing
    • Define and communicate standards and best practices in line with CWT requirements
    • Working knowledge of technical applications used by client implementation function
    , *Experience & education:
    • Experience
      • Bachelor s Degree in IT or equivalent experience
      • 5+ year of experience supporting OBT implementation from front end to site setup
    • Knowledge, skills and abilities (KSAs)
      • Strong organization and time management skills
      • Ability to work within a multicultural environment
      • Strong presentation, interpersonal, and communications skills; able to present ideas and results clearly and effectively; able to influence client decision making; ability to communicate effectively with leadership
      • Strong working knowledge of technical applications used by client implementation function

Keyskills :
tomcatsqldatabase administrationcustomer relations

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