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Director Support Specialist Manager

6.00 to 10.00 Years   Gurugram   11 Oct, 2021
Microsoft
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software,Sales / BD
EmploymentTypeFull-time

Job Description

  • The focus of the Specialist Manager s role is to lead the Microsoft Support Solutions Specialist Sales team to sell Support Solutions aligned with customer workloads resulting in accelerated commercial cloud growth and digital transformation with priority Enterprise customers.
Key Responsibilities:
  • Sales Planning & Execution Contributes to strategic planning with One Microsoft peers & aligns team plans accordingly. Coaches sellers on how to drive deployment & create business value for customers, driving sellers to develop transformational Consulting propositions & helping close deals.
  • Scaling & Collaboration Steers Support Specialists to collaborate with One Microsoft peers, especially on attach motions which are critical to Support Sales & Solution Area sales pursuits, coaching them to engage effectively across organizational boundaries to help realize customer outcomes.
  • Support Sales Go To Market Expertise Coaches Specialists on business & industry insights, driving them to leverage Support Sales and Solution Area assets & motions to drive transformational customer conversations, partnering with BG Leads to execute.
  • Sales Excellence: Oversees the end-to-end business for assigned territory, ensuring sellers meet sales targets & operational standards. Ensures sellers execute effectively per Microsoft selling processes & methods.
  • People & Culture Leadership: Delivers success by empowering sellers, driving accountability & executing per Microsoft expectations for Management Excellence, Leadership Principles, Values & Culture.
, Key Capabilities: Individuals in the MCS Specialist Manager role should be able to demonstrate the following capabilities:Sales Planning & Execution - Ability to: Define & execute plans to meet strategic & financial targets; Skilled in leveraging sales methods such as Business Value Assessments & 3-Horizon modelling, coaching sellers how to leverage such methods to differentiate business value with customersScaling & Collaboration - Ability to: Influence across organizational boundaries & drive collaboration; Skilled in account planning, sales attach motions, stakeholder management, relationship building & compete strategies, coaching sellers in such skills to enable customer outcomes & drive customer satisfactionGo To Market (GTM) Expertise - Ability to: Coach sellers to lead compelling digital transformational conversations with customers; Skilled in leveraging GTM assets, motions & knowledge, across Support Sales and other Solution Areas, & guiding sellers to leverage in conjunction with business, industry & competitive insightsSales Excellence - Ability to: Drive seller accountability to successfully meet sales targets & expected operational standards; Skilled in driving seller discipline in qualification, pipeline hygiene & close planning, coaching appropriately on execution of required sales processes, methods & toolsPeople & Culture Leadership: Ability to: Develop diverse, inclusive teams, role modeling excellence in driving clarity, generating energy & delivering success through empowering others; Skilled in: hiring, coaching, team & talent building & change managementMicrosoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Keyskills :
application servicessqlplsqlarea salesrole modelingbehavioral trainingstrategic planningfinancial servicescommercial modelsaccount planningequipment supply

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