Education Counselor

0.00 to 5.00 Years Gurugram 23 Sep, 2020

TI NG BUSINESS SOLUTIONS PRIVATE LIMITED

Job Location	Gurugram
Education	Not Mentioned
Salary	Rs 2.0 - 3.0 Lakh/Yr
Industry	BPO / Call Center
Functional Area	Career / Education Counselling
EmploymentType	Full-time

Job Description

Title: Education CounselorLocation: GurgaonDay shfitThe responsibilities would primarily include the Outbound, Inbound & Online Chat processes

Outbound process : Upsell & cross-sell various Management, IT & Finance related courses
Inbound process: Attend to the Sales & Services calls received on the Customer Care numbers
Online Chat Process: Be available to address any query coming through online Chat mode
Responsible for converting Telephonic Enquiries into admissions
Responsible for achieving business targets through effective counseling, as per timelines
Regularly follow up for lead generations through Tele-calling
Counselling & Career guidance on the company offerings seminars, workshops, and in-house
events

Desired Traits:

Excellent communication Skills.
Good interpersonal skill

Keyskills :
communicationcross salessalesenquirieschatcallingoutboundcounselor trainingcustomer satisfactioneducationoutbound processcounselor educationcustomer supportcommunication skillsinboundcross sellingcustomer caretelesalestelecallingcoun

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Education Counselor

Job Description

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