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Front of House Manager

3.00 to 6.00 Years   Gurugram   01 May, 2023
Job LocationGurugram
EducationNot Mentioned
SalaryRs 3.5 - 6 Lakh/Yr
IndustryHotel / Restaurant
Functional AreaFront Office / ReceptionistFront Office / Guest Relations
EmploymentTypeFull-time

Job Description

    Front of House Manager DutiesManage the Reception, Telephony, Room Reservations, Catering and Cleaning over a large account. Deliver the professional greeting of clients and visitors, to the highest standards Monitor, manage and review the Catering and Cleaning contracts Ensure the team leaders and supervisors co-ordinate their staff to ensure the delivery of exceptional front of house services. Implement dynamic operational working procedures, to support the delivery of service excellence Develop strong communication and line reporting procedures to guide service implementation making improvements or changes where required Implement safe working practices to ensure safety of building occupiers and visitors Lead monthly management report meetings with the client and build strong relationships with key business leaders Strong detail analysis of service delivery and identify continuous improvements Introduce systems for analysis of service delivery ie mystery shoppers etc Monitor the teams performance promoting achievements and identifying weaker areas for improvementIf youre interested, Kindly forward your resume to:- hidden_email

Keyskills :
communication skillsorganisedefficientdiscreet

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